A Non-Inventory Gift Card Item needs to be created in Counterpoint where the Item # matches the SKU of the Gift Card Product that has been setup on the Magento 1 Website
A New Inventory Account Code will need to be created to control which G/L Account is assigned to when Gift Cards are sold.
Example: Account Code = GC
The Sales Account MUST be mapped to the GC Liabilities Account as seen here:
You can confirm that this is the correct G/L account by checking the Gift Card Setup here:
- Setup > System > Gift Card Codes
Note: If a Gift Card is configured to be created as a store credit then you will want to verify the Store Credit Liability under the company setup.
Setup > System > Company
Gift Card # as Item Prompt 1
- Create a new item prompt "GC#" for item prompt 1
Note: If you are looking to use a prompt code other than "GC#" then the following setting in the Commerce5 database will need to be changed to specify the alternate code
The GC# must be setup as Data Type "Alpha"