Orders

NCR Counterpoint Order Processing Setup
Enable Ecommerce Enable Ecommerce in NCR Counterpoint Setup/Ecommerce/Control Note: The website integration does NOT use ANY other settings from ...
Mon, Jun 12, 2017 at 10:32 AM
Standard Order Processing Lifecycle from Magento to Counterpoint back to Magento
The following documentation explains the standard functionality for processing orders using Magento and Counterpoint List of Magento Order Statuses ...
Mon, Jun 12, 2017 at 10:34 AM
How Refunds/Returns (Credit Memos) are handled in Magento
To issue a refund on an order that is already invoiced in Magento DO NOT USE the Credit Memo button from the Information Section of the Order as seen be...
Wed, Nov 8, 2017 at 11:19 AM
Transactional Emails in Magento
We recommend installing the following free Magento extension to make it easier to modify the standard Magento emails WYSIWYG Editor for Magento Emails ht...
Sun, Apr 9, 2017 at 10:08 PM
Email Notifications in Magento
Magento Admin System/Configuration Fill in the name and email address that should be used for sending out email notifications. Pick which ...
Mon, Apr 10, 2017 at 4:37 PM
Checkout with Multiple Addresses (Split Shipments) in Magento 1
During the Checkout process in Magento a customer can select "Checkout with Multiple Addresses" This allows the customer to specify a diff...
Mon, Apr 10, 2017 at 6:55 PM
Importing Magento Order EXT_ORD_ID (External Order ID) into Counterpoint
Magento Orders contain a custom field that is accessible through the Magento API called "ext_ord_id". This field is typically populated with data ...
Sun, Apr 9, 2017 at 10:31 PM
How to Complete orders in Magento that have been partially invoiced/shipped
Note: This process works only when the payment method has been configured to "Authorize Only" when the order is placed. If the payment was "A...
Mon, Apr 10, 2017 at 6:49 PM
Commerce5 Order Cancellation Process for Magento 1
Commerce5 version 2.5.1 introduces new features to support bi-directional order cancellation. Magento Order Cancellation Process: In the Magento Adm...
Tue, Aug 1, 2017 at 11:46 AM