Red Rook

This section will explain how product data will flows to a client's CP system and back. A new order is made on the E-commerce site. Once that new order has a status, it will be uploaded to iPaaS.com.
  

If the order is processed correctly, the product will appear in iPaaS.com in "Data Management" Area under the "Transactions" section. This is list of all web orders in the system:
  

Order information on an item will include customer name, order items, prices, and quantities,  as well any custom field that was created.
  

The order will then be pushed to NCR Counterpoint:
  

When you change the status to complete on the e-ecommerce site, that status will come down to CP in the same way.

Note: iPaaS.com will only update orders with an open status. Once the order is closed and released, iPaaS.com will no longer update the order. Example: A client ships and closes an order in the same day. The following day a refund is processed on that order.

Note: If the order does not process correctly, read How to view "Error Logs" for more info on how to troubleshoot.