Red Rook
Welcome
Login
Sign up
Home
Solutions
How can we help you today?
Enter your search term here...
Search
Login
or
Signup
to submit a new ticket
Check ticket status
Knowledge base
iPaaS.com
How To
3
Howto: Create a New Company in iPaaS.
Configure Mageplaza Webhooks for iPaaS.com
iPaaS.com - Repush / Retry Orders
Ground Work: System Access Requirements for Integrations
5
iPaaS.com Requirements for BigCommerce Integration
CPHive Network Configuration Diagram
CPHive Server Requirements: IIS and SSL
CPHive Requirements
iPaaS.com Requirements for Magento Integration
BigCommerce Buy-Online Store Pickup by iPaaS.com
5
Configure BigCommerce Buy-Online Store Pickup App by iPaaS.com
Customer Experience for BigCommerce Buy-Online Store Pickup App by iPaaS.com
Integration Settings for BigCommerce Buy-Online Store Pickup App by iPaaS.com
v2 Features for BigCommerce Buy-Online Store Pickup App by iPaaS.com
Help with BigCommerce Buy-Online Store Pickup App by iPaaS.com
Getting Started with your Retail Integration Project
1
Ecommerce Item Cleanup
Supported Functionality
2
iPaaS.com - Customer Creation
iPaaS.com - Customer Creation (Commerce5 Differences)
Commerce5 Magento 1 Integration
Ecommerce Items
12
Standard Product Integration for Magento 1
How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 1
How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 1
Populate Ecommerce Product Data in Counterpoint
Controlling the display order of the values (ex: Sizes) in the Magento drop down list
See all 12 articles
Item Cleanup
8
Item Cleanup - Items with Invalid Image
Item Cleanup - Items with Duplicate Website Name
Item Cleanup - Ecommerce Items Missing Category
Item Cleanup - Ecommerce Items Missing HTML Description
Item Cleanup - Items with Multiple Barcodes Per Barcode ID
See all 8 articles
Commerce5 Advanced Ecommerce Items
9
Commerce5 Advanced Product Integration Features
Gridded Item Cleanup and Mapping Step by Step Instructions
Commerce5 Valid Grid Tags
Commerce5 Mass Update Grid Tags
Commerce5 Fix Grid Tags
See all 9 articles
Ecommerce Categories
6
Cleaning Up Item Categories for eCommerce
Magento Ecommerce Categories
How to reorder categories in the Magento Admin Quickly
How to Bulk Copy Items in Counterpoint Ecommerce Category Tree
How to setup Multiple Ecommerce Category Trees in Counterpoint
See all 6 articles
Images
4
Ecommerce Item Images
How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg)
How To Batch Rename Images to SEO friendly Image Name
Commerce5 Image Upload Troubleshooting
Ecommerce Customers
3
How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes
Customer Synchronization with Magento
What information is copied from the template customer when making a new customer
Customer Cleanup
5
Customer Cleanup - Customers with Duplicate Email Addresses
Customer Cleanup - Customers with Invalid Email Address
Customer Cleanup - Customers with Duplicate Phone 1
Customer Cleanup - Customers Missing First Name or Last Name
Customer Loyalty Summary Field Cleanup
Magento API Soap v2 with WS-I Compliance
5
How to create Magento SOAP v2 API Username and Password
How to Enable WS-I compliance and WSDL Cache
Magento SOAP v2 API Error - Error: Unable to read data from the transport connection: The connection was closed
Magento SOAP v2 API Error: SOAP-ERROR: The content type text/xml; charset=utf-8,text/xml; charset=UTF-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8).
Magento API SOAP v2 Error: Client found response content type of 'text/html', but expected 'text/xml'.
Orders
9
NCR Counterpoint Order Processing Setup
Standard Order Processing Lifecycle from Magento to Counterpoint back to Magento
How Refunds/Returns (Credit Memos) are handled in Magento
Transactional Emails in Magento
Email Notifications in Magento
See all 9 articles
Payments
3
Authorize.net for Magento
Paypal Payments for Magento
Magento payment type XXXX does not exist in Counterpoint SQL and has not been configured for translation
Shipping
8
Table Rate Shipping in Magento
Fedex Shipping in Magento
Flate Rate Shipping in Magento
Free Shipping in Magento
UPS Shipping in Magento
See all 8 articles
Taxes
3
How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 1
Magento Tax Configuration
How to Setup Tax Exempt Customers in Magento
Promotions and Sales
1
Counterpoint Discount Code Requirements for Magento Coupons
Gift Cards
1
How to manually create gift cards in CounterPoint when a gift card is sold in Magento
Going Live
4
Pre Go-Live Test Scenarios for Magento
Pre Go-Live Checklist for Magento
Go-Live Checklist for Magento
Create PHP file for Rapidflow Cron
Certified Commerce5 Magento Extensions
19
Mageworx Advanced Product Options (Sales Kits and Bundles)
Step 1 - uRapidflow Professional Setup Instructions
uRapidFlow Professional - Setting up Profiles in Magento 1
Sweet Tooth Rewards Integration for Magento
Step 2 - uRapidflow Professional - Import/Export Product Steps
See all 19 articles
Magento Tips and Tricks
8
How to add Customer Connect Registration form to your Magento website
Magento - Adding a product to the shopping cart through an external URL (Query String)
Magento - How to manually change the next order number in the MySQL Database
Magento - PHP Script to Set All Categories to "Is Anchor = Yes"
Magento - PHP Script to Delete ALL Categories with NO Products
See all 8 articles
Troubleshooting
6
Ambiguous column name 'MIX_MATCH_COD' error when exporting products
ERROR: Counterpoint attempted to Invoice/Ship Magento Order #xxxxxxx after it has been closed in Magento 1
Error: CPME502 - PayPal gateway has rejected request. Transaction rejected, please contact the buyer (#10606: Buyer cannot pay).
Error: An error occurred loading this document: Invalid floating point operation during Ticket Release
Magento API - Error when attempting to connect to Magentos' API W/ HTTPS (TLS 1.2) SSL certificate protocol
See all 6 articles
Customizations
7
Customizations to the Magento Order Import Process to Counterpoint
Importing Magento Line Item Product Options into a Custom Field in Counterpoint
How to Parse JSON Data in SQL
Importing Magento Line Item Gift Messages into a Custom Field in Counterpoint
Dismiss Order Errors Counterpoint Mod Installation
See all 7 articles
Gridded Item Cleanup
0
Commerce5 Magento 2 Integration
Getting Started
5
Setting up Magento 2 Admin Users
Magento 2 New Website Settings
How to Create Custom Order Statuses in Magento 2 for Commerce5
Supported NCR Counterpoint and Magento Versions
Magento 2 Standard Integration Functionality
Ecommerce Products
12
Standard Product Integration for Magento 2
How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 2
How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 2
Populate Ecommerce Product Data in Counterpoint
Controlling the display order of the values (ex: Sizes) in the Magento drop down list
See all 12 articles
Commerce5 Advanced Ecommerce Products
7
Commerce5 Advanced Product Integration Features
Gridded Item Cleanup and Mapping Step by Step Instructions
Commerce5 Valid Grid Tags
Commerce5 Mass Update Grid Tags
Commerce5 Fix Grid Tags
See all 7 articles
Ecommerce Categories
4
Cleaning Up Item Categories for eCommerce
Magento Ecommerce Categories
How to Bulk Copy Items in Counterpoint Ecommerce Category Tree
How to setup Multiple Ecommerce Category Trees in Counterpoint
Images
3
Ecommerce Item Images for Magento 2
How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg)
How To Batch Rename Images to SEO friendly Image Name
Customers
2
How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes
Customer Synchronization with Magento 2
Orders
8
NCR Counterpoint Order Processing Setup
Standard Order Processing Lifecycle from Magento 2 to Counterpoint back to Magento 2
Magento Order Processing Workflow Chart
How Refunds/Returns (Credit Memos) are handled in Magento 2
Email Notifications in Magento
See all 8 articles
Payments
1
Authorize.net for Magento
Shipments
7
Table Rate Shipping in Magento 2
Fedex Shipping in Magento 2
Flate Rate Shipping in Magento
Free Shipping in Magento
UPS Shipping in Magento
See all 7 articles
Taxes
3
How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 2
Magento Tax Configuration in Magento 2
How to Setup Tax Exempt Customers in Magento
Promotions and Sales
3
Creating a New "Percent Off" Item or Order Promotion Code in Magento 2
Why Using the Category in Magento 2 Doesn't Work Well for Configurable Products/Gridded Items
How to Define an Attribute as a Promotional Attribute to be Used in a Filter in Magento 2
Certified Commerce5 Magento 2 Extensions
3
uRapidflow Professional - How to Purchase and Install the Magento 2 Extension
Magento 2 Advanced Product Options
Red Rook Magento 2 Gift Card Extension Release Notes
Going Live
4
Pre Go-Live Test Scenarios for Magento 2
Pre Go-Live Checklist for Magento 2
Go-Live Checklist for Magento 2
How to Manually Create 301 Redirects in Magento 2
Troubleshooting
1
404 Not found error when importing orders containing an item with "/" in the SKU
Customizations
1
Customizations to the Magento 2 Order Import Process to NCR Counterpoint
Commerce5 ShipWorks Enterprise Integration
User Guide
1
ShipWorks Enterprise & NCR CounterPoint Integration User Guide
Troubleshooting
4
Toubleshooting Guide - Orders Missing in ShipWorks Enterprise
No orders are flowing into ShipWorks Enterprise
Only some orders are not flowing into ShipWorks
How to Delete Open Orders from ShipWorks and Re-download from Counterpoint
Installation
2
Windows Server 2012 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration
Windows Server 2008 R2 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration
Commerce5 Advanced Features
Commerce5 Gift Card/Store Credit Integration for Magento 1
9
Commerce5 Gift Card/Store Credit Balance Check in Magento 1
Selling a $100 Virtual Gift Card on Magento 1 with Payment Capture at Checkout
Selling a $100 Virtual Gift Card on Magento 1 with Payment Authorization Only at Checkout
Selling a $100 Physical Gift Card on Magento 1 with Payment Authorization Only at Checkout
Redeeming a $100 Gift Card in Magento 1
See all 9 articles
Ship From Store/Warehouse
1
Commerce5 Ship-From Store/Warehouse User Guide
Store Pickup
1
Commerce5 Store Pickup User Guide
Auto Drop-Ship
1
Commerce5 Auto Drop-Ship User Guide
Commerce5 Core API
Setup
2
Commerce5 Gateway and Core Web Service Network Requirements
Commerce5 - Web Server Move
Scenarios
8
Commerce5 Core API Overview
Commerce5 Core API Open Orders and Invoices
Commerce5 Core API Get Customer Information
Commerce5 Core API Create/Update Customer
Commerce5 Core API Create Document Comment
See all 8 articles
NCR Counterpoint
Database Health Check
4
Database Health Check - Indexes Require Rebuilding
Database Health Check - Hard disk space is running out
Database Health Check - Log files are very large
Database Health Check - Your database has not been backed up recently
NCR Secure Pay
3
Errors loading isc250 EMV device in 8.5.3
Receipt and Secure Pay show different number than credit card number for Contactless Payments
Ingenico RBA Versions
Error Messages
1
OLE Error 800A0258
Counterpoint Server Requirements
1
Counterpoint 8.5.x Server Recommendations
NCR Counterpoint Extensions
1
Counterpoint Extension - Ship from Store
CPMobile
CPMobile
5
Magento Demo Store Notice and Robots Setting
Magento Ecommerce Tips & Techniques
How to Create Custom Order Statuses in Magento 1 for Commerce5
Supported NCR Counterpoint and Magento Versions
Magento 1 Standard Integration Functionality
Working with Red Rook
Recommended Software
1
How to Install and Use Screen Capture Tool Jing
Development Wishlist
1
Request a feature, user story, or submit a bug to development
Uncategorized
Uncategorized
0
NRO Migration to Commerce5
Commerce5 Integration vs NRO Integration Agent
1
What is different about the Commerce5 Integration vs NRO Integration Agent
Configuration
2
NCR Secure Pay Configuration
Configuration in Current NRO Admin
NRO Migration Testing
2
NRO Product Linking to Counterpoint Items
Process for Bulk Deleting Products and Attribute Data in NRO Database and Reimporting
Going Live
3
Pre Go-Live Test Scenarios for NRO Migration to Commerce5
Pre Go-Live Checklist for NRO Migration to Commerce5
Go-Live Tasks for NRO Migration to Commerce5
Magento Extensions for Migrated NRO Websites
3
Color Swatch Extension for NRO Migrated Websites
Associated Simple Product Pricing Extension for NRO Migrated Websites
Enhanced Magento 1 API for Sending Tracking Numbers in Shipment Emails
Commerce5 Registration and Billing API
Overview and Introduction
1
Getting Started
Methods
9
FindAccount()
CreateAccount()
UpdateAccount()
GetAccountInfo()
RequestAccountPasswordChange()
See all 9 articles
Huddleforce
Application Development
3
Application Properties
Platform Session Properties Overview
Huddleforce Proxy Service
Devices and Hardware
Hardware Devices
2
How to Recover an Ingenico that has been reset to defaults
Re-calibrate Ingenico isc250 Screen
CP Extender for iPaaS.com
APIs
8
API Overview
CP Extender: API Items
CP Extender: API Customer
CP Extender: API Gift Cards
CP Extender: API Authorization Events
See all 8 articles
