Red Rook

Getting Started 5

• Magento Demo Store Notice and Robots Setting
• Magento Ecommerce Tips & Techniques
• How to Create Custom Order Statuses in Magento 1 for Commerce5
• Supported NCR Counterpoint and Magento Versions
• Magento 1 Standard Integration Functionality

Ecommerce Items 12

• Standard Product Integration for Magento 1
• How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 1
• How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 1
• Populate Ecommerce Product Data in Counterpoint
• Controlling the display order of the values (ex: Sizes) in the Magento drop down list

See all 12 articles

Item Cleanup 8

• Item Cleanup - Items with Invalid Image
• Item Cleanup - Items with Duplicate Website Name
• Item Cleanup - Ecommerce Items Missing Category
• Item Cleanup - Ecommerce Items Missing HTML Description
• Item Cleanup - Items with Multiple Barcodes Per Barcode ID

See all 8 articles

Commerce5 Advanced Ecommerce Items 9

• Commerce5 Advanced Product Integration Features
• Gridded Item Cleanup and Mapping Step by Step Instructions
• Commerce5 Valid Grid Tags
• Commerce5 Mass Update Grid Tags
• Commerce5 Fix Grid Tags

See all 9 articles

Ecommerce Categories 6

• Cleaning Up Item Categories for eCommerce
• Magento Ecommerce Categories
• How to reorder categories in the Magento Admin Quickly
• How to Bulk Copy Items in Counterpoint Ecommerce Category Tree
• How to setup Multiple Ecommerce Category Trees in Counterpoint

See all 6 articles

Images 4

• Ecommerce Item Images
• How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg)
• How To Batch Rename Images to SEO friendly Image Name
• Commerce5 Image Upload Troubleshooting

Ecommerce Customers 3

• How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes
• Customer Synchronization with Magento
• What information is copied from the template customer when making a new customer

Customer Cleanup 4

• Customer Cleanup - Customers with Duplicate Email Addresses
• Customer Cleanup - Customers with Invalid Email Address
• Customer Cleanup - Customers with Duplicate Phone 1
• Customer Cleanup - Customers Missing First Name or Last Name

Magento API Soap v2 with WS-I Compliance 5

• How to create Magento SOAP v2 API Username and Password
• How to Enable WS-I compliance and WSDL Cache
• Magento SOAP v2 API Error - Error: Unable to read data from the transport connection: The connection was closed
• Magento SOAP v2 API Error: SOAP-ERROR: The content type text/xml; charset=utf-8,text/xml; charset=UTF-8 of the response message does not match the content type of the binding (text/xml; charset=utf-8).
• Magento API SOAP v2 Error: Client found response content type of 'text/html', but expected 'text/xml'.

Orders 9

• NCR Counterpoint Order Processing Setup
• Standard Order Processing Lifecycle from Magento to Counterpoint back to Magento
• How Refunds/Returns (Credit Memos) are handled in Magento
• Transactional Emails in Magento
• Email Notifications in Magento

See all 9 articles

Payments 3

• Authorize.net for Magento
• Paypal Payments for Magento
• Magento payment type XXXX does not exist in Counterpoint SQL and has not been configured for translation

Shipping 8

• Table Rate Shipping in Magento
• Fedex Shipping in Magento
• Flate Rate Shipping in Magento
• Free Shipping in Magento
• UPS Shipping in Magento

See all 8 articles

Taxes 3

• How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 1
• Magento Tax Configuration
• How to Setup Tax Exempt Customers in Magento

Promotions and Sales 1

• Counterpoint Discount Code Requirements for Magento Coupons

Gift Cards 1

• How to manually create gift cards in CounterPoint when a gift card is sold in Magento

Going Live 4

• Pre Go-Live Test Scenarios for Magento
• Pre Go-Live Checklist for Magento
• Go-Live Checklist for Magento
• Create PHP file for Rapidflow Cron

Certified Commerce5 Magento Extensions 19

• Mageworx Advanced Product Options (Sales Kits and Bundles)
• Step 1 - uRapidflow Professional Setup Instructions
• uRapidFlow Professional - Setting up Profiles in Magento 1
• Sweet Tooth Rewards Integration for Magento
• Step 2 - uRapidflow Professional - Import/Export Product Steps

See all 19 articles

Magento Tips and Tricks 8

• How to add Customer Connect Registration form to your Magento website
• Magento - Adding a product to the shopping cart through an external URL (Query String)
• Magento - How to manually change the next order number in the MySQL Database
• Magento - PHP Script to Set All Categories to "Is Anchor = Yes"
• Magento - PHP Script to Delete ALL Categories with NO Products

See all 8 articles

Troubleshooting 6

• Ambiguous column name 'MIX_MATCH_COD' error when exporting products
• ERROR: Counterpoint attempted to Invoice/Ship Magento Order #xxxxxxx after it has been closed in Magento 1
• Error: CPME502 - PayPal gateway has rejected request. Transaction rejected, please contact the buyer (#10606: Buyer cannot pay).
• Error: An error occurred loading this document: Invalid floating point operation during Ticket Release
• Magento API - Error when attempting to connect to Magentos' API W/ HTTPS (TLS 1.2) SSL certificate protocol

See all 6 articles

Customizations 7

• Customizations to the Magento Order Import Process to Counterpoint
• Importing Magento Line Item Product Options into a Custom Field in Counterpoint
• How to Parse JSON Data in SQL
• Importing Magento Line Item Gift Messages into a Custom Field in Counterpoint
• Dismiss Order Errors Counterpoint Mod Installation

See all 7 articles

Gridded Item Cleanup 0

Getting Started 5

• Setting up Magento 2 Admin Users
• Magento 2 New Website Settings
• How to Create Custom Order Statuses in Magento 2 for Commerce5
• Supported NCR Counterpoint and Magento Versions
• Magento 2 Standard Integration Functionality

Ecommerce Products 12

• Standard Product Integration for Magento 2
• How a 1 Dimensional (Size) Gridded Item works as Configurable Product in Magento 2
• How a 2 Dimensional (Color and Size) Gridded Item works as Configurable Product in Magento 2
• Populate Ecommerce Product Data in Counterpoint
• Controlling the display order of the values (ex: Sizes) in the Magento drop down list

See all 12 articles

Commerce5 Advanced Ecommerce Products 7

• Commerce5 Advanced Product Integration Features
• Gridded Item Cleanup and Mapping Step by Step Instructions
• Commerce5 Valid Grid Tags
• Commerce5 Mass Update Grid Tags
• Commerce5 Fix Grid Tags

See all 7 articles

Ecommerce Categories 4

• Cleaning Up Item Categories for eCommerce
• Magento Ecommerce Categories
• How to Bulk Copy Items in Counterpoint Ecommerce Category Tree
• How to setup Multiple Ecommerce Category Trees in Counterpoint

Images 3

• Ecommerce Item Images for Magento 2
• How to Bulk Rename Filenames (ex: convert uppercase JPG to lowercase jpg)
• How To Batch Rename Images to SEO friendly Image Name

Customers 2

• How to modify the Counterpoint Ecommerce Customer Trigger to track changes to customer profile codes
• Customer Synchronization with Magento 2

Orders 8

• NCR Counterpoint Order Processing Setup
• Standard Order Processing Lifecycle from Magento 2 to Counterpoint back to Magento 2
• Magento Order Processing Workflow Chart
• How Refunds/Returns (Credit Memos) are handled in Magento 2
• Email Notifications in Magento

See all 8 articles

Payments 1

• Authorize.net for Magento

Shipments 7

• Table Rate Shipping in Magento 2
• Fedex Shipping in Magento 2
• Flate Rate Shipping in Magento
• Free Shipping in Magento
• UPS Shipping in Magento

See all 7 articles

Taxes 3

• How Tax Categories in Counterpoint are uploaded as Tax Classes in Magento 2
• Magento Tax Configuration in Magento 2
• How to Setup Tax Exempt Customers in Magento

Promotions and Sales 3

• Creating a New "Percent Off" Item or Order Promotion Code in Magento 2
• Why Using the Category in Magento 2 Doesn't Work Well for Configurable Products/Gridded Items
• How to Define an Attribute as a Promotional Attribute to be Used in a Filter in Magento 2

Certified Commerce5 Magento 2 Extensions 3

• uRapidflow Professional - How to Purchase and Install the Magento 2 Extension
• Magento 2 Advanced Product Options
• Red Rook Magento 2 Gift Card Extension Release Notes

Going Live 4

• Pre Go-Live Test Scenarios for Magento 2
• Pre Go-Live Checklist for Magento 2
• Go-Live Checklist for Magento 2
• How to Manually Create 301 Redirects in Magento 2

Troubleshooting 1

• 404 Not found error when importing orders containing an item with "/" in the SKU

Customizations 1

• Customizations to the Magento 2 Order Import Process to NCR Counterpoint

User Guide 1

• ShipWorks Enterprise & NCR CounterPoint Integration User Guide

Troubleshooting 4

• Toubleshooting Guide - Orders Missing in ShipWorks Enterprise
• No orders are flowing into ShipWorks Enterprise
• Only some orders are not flowing into ShipWorks
• How to Delete Open Orders from ShipWorks and Re-download from Counterpoint

Installation 2

• Windows Server 2012 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration
• Windows Server 2008 R2 - How to Configure IIS for the Commerce5 ShipWorks Enterprise Integration

Commerce5 Gift Card/Store Credit Integration for Magento 1 9

• Commerce5 Gift Card/Store Credit Balance Check in Magento 1
• Selling a $100 Virtual Gift Card on Magento 1 with Payment Capture at Checkout
• Selling a $100 Virtual Gift Card on Magento 1 with Payment Authorization Only at Checkout
• Selling a $100 Physical Gift Card on Magento 1 with Payment Authorization Only at Checkout
• Redeeming a $100 Gift Card in Magento 1

See all 9 articles

Ship From Store/Warehouse 1

• Commerce5 Ship-From Store/Warehouse User Guide

Store Pickup 1

• Commerce5 Store Pickup User Guide

Auto Drop-Ship 1

• Commerce5 Auto Drop-Ship User Guide

Setup 1

• Commerce5 Gateway and Core Web Service Network Requirements

Scenarios 8

• Commerce5 Core API Overview
• Commerce5 Core API Open Orders and Invoices
• Commerce5 Core API Get Customer Information
• Commerce5 Core API Create/Update Customer
• Commerce5 Core API Create Document Comment

See all 8 articles

Database Health Check 4

• Database Health Check - Indexes Require Rebuilding
• Database Health Check - Hard disk space is running out
• Database Health Check - Log files are very large
• Database Health Check - Your database has not been backed up recently

NCR Secure Pay 1

• Errors loading isc250 EMV device in 8.5.3

Error Messages 1

• OLE Error 800A0258

Recommended Software 1

• How to Install and Use Screen Capture Tool Jing

Development Wishlist 1

• Request a feature, user story, or submit a bug to development

Uncategorized 0

Commerce5 Integration vs NRO Integration Agent 1

• What is different about the Commerce5 Integration vs NRO Integration Agent

Configuration 2

• NCR Secure Pay Configuration
• Configuration in Current NRO Admin

NRO Migration Testing 2

• NRO Product Linking to Counterpoint Items
• Process for Bulk Deleting Products and Attribute Data in NRO Database and Reimporting

Going Live 3

• Pre Go-Live Test Scenarios for NRO Migration to Commerce5
• Pre Go-Live Checklist for NRO Migration to Commerce5
• Go-Live Tasks for NRO Migration to Commerce5

Magento Extensions for Migrated NRO Websites 3

• Color Swatch Extension for NRO Migrated Websites
• Associated Simple Product Pricing Extension for NRO Migrated Websites
• Enhanced Magento 1 API for Sending Tracking Numbers in Shipment Emails

Overview and Introduction 1

• Getting Started

Methods 9

• FindAccount()
• CreateAccount()
• UpdateAccount()
• GetAccountInfo()
• RequestAccountPasswordChange()

See all 9 articles

Application Development 3

• Application Properties
• Platform Session Properties Overview
• Huddleforce Proxy Service