This section will cover how to troubleshoot common customer data errors. Common errors include duplicate product names, duplicate descriptions and missing required fields.


1: log in to the iPaaS.com portal (https://portal.ipaas.com/u/login).

2: Select Company from User Dashboard. (If you already see the company dashboard, skip this step).

3: Expand Menu.

4: Select “Integration Monitoring and Diagnostics”.

5: Select “Error Logs”.

6: Copy the 6-digit number in the webhook info of the error (see screenshot below).
  

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7: Select “Data Management” from the menu.

8: Select “Product Catalog”.

9: navigate to a random product.

10 Select edit button.


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11: Navigate to the web browser url box.

12:  Delete and switch the 6 digit number at the end of the URL with the 6 digits that you copied from the error message.



13: Click enter on the keyboard.

14: This will take you the product with BC/Magento requirement issues.

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15: Repeat steps 4-14 for the other errors.