This Section will cover how to find the specific CounterPoint database name in CounterPoint. The MiSP will need this later.

 

1. Open Counterpoint.

2. Type in "User ID", "Password" and "WorkGroup ID".

3. Click OK.

 

Machine generated alternative text:
6961.66.138:29099 Remote Desk-top 
counterpoint 
O NCR 
This software is not registered 
uur%yxrrt 
used 
user ID 
Workgroup ID 
NC-fi A' reserÆ 
NCR All 
O NCR 
counterpoint

 

 

4. Select search (spyglass icon in upper right-hand corner).

5. Type in and select "View Environment Settings".

6. Navigate to the "Database" tab.

7. Make note of the "Server name" and "Database name".

 

Machine generated alternative text:
counterpoint 
Home 
Point of Sale 
Inventory 
Customers 
Purchasing 
Sales History 
Ecommerce 
Timecards 
Data Interchange 
System 
Setup 
MGR 
Recently Used 
View Env 
Favorites 
View Environment Settings 
Serial 
Registered user Denu 
dentificatbn User Database Database Size 
Date & 
System Versbns 
7/15/2021 33141 AM 
Crystal Certftatbns 
Database narrE 
Database v ersion 
Database alas 
Database bgin narre 
Database server 
Packet errors 
Packets sent 
Packets received 
TestGOIf 
3517 
TestGolf 
AR-SANDBOX-OI 
saLNCL111 
63921 
62046 
spo 53 
Total errors O 
Total reads 627S 
Total wres 13288S 
Touchscreen 
Save Fik 
Copyright e 2020 NCR 
8:31 AM 
A CIO

 

8. Close "CounterPoint".

 

Next, MiSP will need to find "Company Alias" inside "System Configuration Utility".
  

9. Open "Window Search".

10. Search for and select "System Configuration Utility".

 

Machine generated alternative text:
Recycle Bin 
System Configuration Utility 
Desktop app 
System Configuration 
Desktop app 
Apps 
System Information 
Settings 
Windows Defender 
Control Panel 
Settings 
System 
O About your PC 
Recovery 
Check for updates 
Windows UDdate settinas 
system

 

11. Select "Companies".

12. Write down "Alias" name.

 

Machine generated alternative text:
Company Names 
Save 
Alias 
Cancel 
Golf 
Company Qelete Company Refresh Convanies 
ConnecbonString 
provider-SQLNCLIII. sea-Tity Info -True;user :... 
system database Info-True;user catalog-cpsystem_il,

 

 

Note: MiSP will need "Microsoft SQL Server" user credentials(username and password) for the CPHive install.